Rider Support ExecutiveBe the voice of prAVzo for our riders. Solve questions about bookings, KYC, payments and on-road issues over calls, chat and tickets.What you will do

Respond to riders over calls, chat and support tickets

Help with bookings, KYC, payments and plan renewals

Coordinate quick help for breakdowns and urgent issues

Record every case clearly and follow it through to the end

Share repeated problems with the team so that they can be fixed

What you need

1+ years in customer support

Clear, friendly communication in Hindi and English

Comfortable using support tools and basic computer software

Calm under pressure and able to work in shifts

Good to have

Support experience in mobility, delivery or fintech

Knowledge of a regional language

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